May 22, 2020

Junior IT Technician

This position works to assist the IT Directors.  You will provide support for numerous offices around the state.

Typical duties of the position may include:

  • Taking calls and generating and managing tickets from our Service Desk call center.
  • Remote and local troubleshooting of computer, computer hardware, software, and network issues.
  • Building, repairing and maintaining desktop PCs.
  • Assisting with deployments and upgrades.
  • Traveling to offices within Arizona as needed to replace equipment.

The Junior IT Technician answers directly to the IT Directors and you will be a key team player, with plenty of room for growth and technical development.

Skills and Abilities:

  • Highly self-motivated, takes initiative and able to work independently.
  • Great communication skills.
  • Highly organized and detail oriented.
  • Multi-task efficiently and handle multiple responsibilities.
  • Ability to communicate and gather information on a user level.

Minimum Requirements:

  • Experience in a helpdesk/call environment.
  • Experience providing desktop support to end users.
  • Knowledgeable with installations, setup, and updates of Windows Operating Systems (Windows 10 specifically), Microsoft Office 365.
  • Basic networking understanding and troubleshooting skills of concepts such as DNS, DHCP, TCP/IP.
  • Working knowledge of Windows Active Directory, Remote Desktop Services, and VMware is a plus.
  • Valid Arizona drivers license and a clean driving record.

Competitive and commensurate with experience, plus a robust benefits package.

Application Process:
Please submit a cover letter and detailed resume to  Please include “Iron-IT Technician” in the subject line.

Position Bulletin (Shareable/Printable PDF)

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