Account Servicing

Neutral third party – at your service!

There’s no party like a neutral third-party

Whether you are a borrower or a lender, having a third-party service your loan has many benefits. We maintain the records for all payments paid and disbursed, hold important documents in safe-keeping, and process the applicable releases when the loan is paid in full. Also, everyone involved can rest assured that any transaction involving their loan will be documented with accurate accounting.

SIERRA VISTA

Our hours: Monday-Friday, 8 a.m. – 5 p.m., except holidays. We also have a 24-hour voice message center for service needs after hours, weekends, and holidays.

Phone: 520-459-4100
Toll-Free: 800-408-0880 Pin#4100
Fax: 520-458-7248
Email: AccountServicing@ptaaz.com

Mailing Address:
Pioneer Title Agency, Inc.
Attn: Account Servicing Department
PO Box 1900
Sierra Vista, AZ 85636

Street Address:
Pioneer Title Agency, Inc.
Account Servicing Department
2700 E Fry Blvd. Suite A-9
Sierra Vista, AZ. 85635

MOHAVE AND LAPAZ COUNTIES

Our Hours: Monday-Friday, 8 a.m – 5 p.m., except holidays.

Phone: 928-753-8290
Fax: 866-588-1027
Email: KingmanAccountServicing@ptaaz.com

Mailing Address:
Account Servicing
PO Box 6517
Kingman, AZ 86401

Street Address:
Account Servicing Department
2213 Stockton Hill Rd.
Kingman, AZ 86401

MARICOPA COUNTY

Our Hours: Monday-Friday, 8 a.m – 5 p.m., except holidays.

Phone: (602) 943-0184
Fax: (866) 632-9179
Email: MaricopaAccountServicing@ptaaz.com

Mailing Address:
PO Box 32994
Phoenix, AZ 85064

Street Address:
7310 N 16th Street, Suite 250
Phoenix, AZ 85020

STANDARD SERVICES

  • Document custodian
  • Payment processing, specific to your terms
  • IRS reporting of interest paid (1098)
  • Detailed statements provided to all recipients at year end
  • Processing of applicable release documents(s)
  • Electronic debit and credit for payments (ACH)

ADDITIONAL SERVICES

  • Addition of impound/escrow account for the payment of taxes and insurance
  • Late notices and demand letters
  • Pay-off statements, status statements, or verification of mortgage statements
  • Investor reports for customers with multiple accounts
  • Special monitoring of account for specific purposes