One of the attendees, Amanda, took the time to share her experience.
“ALTA Springboard 2019 was one of the best industry conferences I have ever attended. We had the privilege of meeting with over 300 title and escrow professionals from all over the United States. We sat in round tables and had discussions on hiring and retaining the next generation, analyzing performance metrics, and driving innovation. The conversation that resonated with me the most, was hiring and retaining the next generation. Many of the talented professionals in our industry, which outweigh in numbers those up and coming behind them, are set to retire in the next 10 years or so. With this striking number of talent taking a step back from the workforce, we are faced with a challenge to not only recruit, but to train and retain the next generation. As a millennial, I felt I had a lot to offer to this conversation. For time sake I will focus only on retention. Millennial’s are just like any other generation and every other human around them; they want to feel valued. So how as an industry do we do that? My table, which consisted of 10 individuals from all different companies in many different states, suggested a few ideas.- Let the younger generation take on more, trust them to do the job instead holding them back.
- Create a “Career Map” for different positions in your company so they know where they are at versus where they can go.
- Reverse Mentorship – instead of having the older generations mentor the younger generations, have them flip flop. The younger generation has a lot of knowledge to offer in regards to technology and making old processes more efficient. Let them use that knowledge to help the company overall.
-Amanda Laganosky

